Professional Summary
I’m a seasoned software product development leader with a breadth of knowledge and experience both technical and creative, ideally suited to see the big picture and yet sweat the details.
Work Experience
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Product Manager (Team Lead)
- 2019 – present
- Administrate Inc
- Edinburgh, Scotland
Hired and coached a team of Product Managers to develop features for an enterprise B2B training management SaaS platform.
- Championed sustainable project management practices to consistently deliver solutions for enterprise customers on schedule.
- Drove organizational transformation to scale the business through autonomous product development teams.
- Collaborated across departments to shape repeatable processes.
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Principal Product Manager, Social Cloud
- 2018 – 2019
- Oracle, Inc
- Austin, TX
Led organizational change to use a more data-driven approach to strategic project prioritization, agile roadmap planning, and user behavior analysis for an enterprise social listening, engagement, and publishing platform.
- Integrated a comprehensive analytics tool to measure user behavior.
- Created an enhanced onboarding experience for first time users.
- Drove adoption of agile best practices at the enterprise level.
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Software Development Manager, Social Cloud
- 2016 – 2018
- Oracle, Inc
- Austin, TX
Led geographically dispersed teams of full stack developers to extend a high volume social media engagement SaaS app built with Ruby on Rails and React JS.
- Drove platform improvements that decreased delayed messages by 75%.
- Built reporting tools to measure key application performance metrics.
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Chief Technology Officer
- 2015 – 2016
- MicroVentures, Inc
- Austin, TX
Oversaw development of an equity crowdfunding platform for a fintech startup.
- Hired, mentored, and trained frontend and backend developers.
- Managed projects and set priorities according to business needs.
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Developer, Ops Business Intelligence
- 2014 – 2015
- Apple, Inc (via contract w/ Collabera Inc)
- Austin, TX
Built and maintained internal development, deployment, reporting, data processing, and help desk tools on the Shared Services and Infrastructure team.
-
Owner / Lead Developer
- 2001 – 2014
- Dragon Eye Design, Inc
- Austin, TX
Led technical and creative aspects of agency projects. See dragoneyedesign.com.
-
Lead Developer
- 2013 – 2014
- MicroVentures, Inc
- Austin, TX
-
Frontend Web Developer
- 2005 – 2009
- HomeAway, Inc
- Austin, TX
-
Web Developer
- 2001 – 2003
- USDA Forest Service
- St. Paul, MN
-
Web Developer
- 2000
- General Systems Corporation
- Tianjin, China
Professional Interests
- Product Development
- User Experience / Technical Implementation
- Project / Program Management
- Agile / Scrum / Traditional / Roadmap
- Business Intelligence
- User Behavior / Statistical Analysis / Visualization
- Communication
- Public Speaking / Training / Persuasion
- People Management
- Resourcing / Talent Acquisition / Team Building
- Business Strategy
- Competitive Analysis / Go-to-Market
- Marketing
- Advertising / Public Relations / Campaign Management
- IT Management
- Hardware / Infrastructure / Architecture
- Sales
- Lead Generation / Business Dev / Account Management
Industry Experience
- Design / Creative
- Interactive / Multimedia / Consulting / Tools
- Social Media
- Consumption / Aggregation / Publishing
- Education / Training
- K-12 / University / Learning Management
- Finance
- Crowdfunding / Venture Capital / Services
- Travel / Hospitality
- Vacation Rental / Travel Agency
- Healthcare / Medicine
- Dermatology / Pediatrics / Pharmacy
- Construction / Architecture
- Architectural Firm / Building Materials
- Non-Profit / Government
- Food Pantry / Religious Ministry / Forestry
- Consumer / Retail
- Electronics / Textiles / Novelty
- Hardware / Devices
- Computer Hardware / Medical Devices
Technical Competencies
- Business Tools
- Productivity / Visualization / Presentation
- Project / Program Management Tools
- JIRA / Wrike / Asana / Trello / Basecamp
- Web Client-Side
- HTML5 / CSS3 / SASS / Javascript
- Multimedia Design Tools
- Web / Print / Animation / Video
- Web Server-Side
- PHP / Ruby / RDBMS / NoSQL / Web Servers
- Development Tools
- Virtualization / IDE / Source Control