Resume

PDF

Professional Summary

I’m a seasoned software product development leader with a breadth of knowledge and experience in product, engineering, and UX.

Work Experience

EVP Product & Program Management / Head of Product

2021 – present
Membersy Inc
Austin, TX
Led product development projects, teams, and managers at a fintech startup that builds payment tools and subscription infrastructure for the dental industry.

  • Kept teams organized, aligned, and focused on what matters.
  • Coached engineers, product managers, and UX designers to bring dozens of features to market.
  • Measured, tracked, analyzed, and socialized product development KPIs.
  • Led agile transformation to scale the business through autonomous onshore and offshore product development teams.
  • Drove planning, stakeholder management, and execution of a major rewrite of the platform.

Product Manager (Team Lead)

2019 – 2021
Administrate Inc
Edinburgh, Scotland

Hired and coached a team of Product Managers to develop features for an enterprise B2B training management SaaS platform

  • Championed sustainable project management practices to consistently deliver solutions for enterprise customers on schedule
  • Collaborated across departments to shape repeatable processes

Principal Product Manager, Social Cloud

2018 – 2019
Oracle, Inc
Austin, TX

Led organizational change to use a more data-driven approach to strategic project prioritization, agile roadmap planning, and user behavior analysis for an enterprise social listening, engagement, and publishing platform

  • Integrated a comprehensive analytics tool to measure user behavior
  • Created an enhanced onboarding experience for first time users

Software Development Manager, Social Cloud

2016 – 2018
Oracle, Inc
Austin, TX

Led geographically dispersed teams of full stack developers to extend a high volume social media engagement SaaS app built with Ruby on Rails and React JS

  • Drove platform improvements that decreased delayed messages by 75%
  • Built reporting tools to measure key application performance metrics

Chief Technology Officer

2015 – 2016
MicroVentures, Inc
Austin, TX

Oversaw development of an equity crowdfunding platform for a fintech startup

  • Hired, mentored, and trained frontend and backend developers
  • Managed projects and set priorities according to business needs

Developer, Ops Business Intelligence

2014 – 2015
Apple, Inc (via contract w/ Collabera Inc)
Austin, TX

Built and maintained internal development, deployment, reporting, data processing, and help desk tools on the Shared Services and Infrastructure team

Owner / Lead Developer

2001 – 2014
Dragon Eye Design, Inc
Austin, TX

Led technical and creative aspects of agency projects. See dragoneyedesign.com.

Lead Developer

2013 – 2014
MicroVentures, Inc
Austin, TX

Frontend Web Developer

2005 – 2009
HomeAway, Inc
Austin, TX

Web Developer

2001 – 2003
USDA Forest Service
St. Paul, MN

Web Developer

2000
General Systems Corporation
Tianjin, China

Professional Interests

Product Development
advanced
User Experience / Technical Implementation
Product Strategy
advanced
Prioritization / Competitive Analysis / Go-to-Market
Project / Program Management
advanced
Agile / Scrum / Traditional / Roadmap
Business Intelligence
advanced
User Behavior / Statistical Analysis / Visualization
Communication
advanced
Public Speaking / Training / Persuasion
People Management
advanced
Resourcing / Talent Acquisition / Team Building
IT Management
novice
Hardware / Infrastructure / Architecture
Marketing
intermediate
Advertising / Public Relations / Campaign Management
Sales
novice
Lead Generation / Business Dev / Account Management

Industry Experience

Design / Creative
advanced
Interactive / Multimedia / Consulting / Tools
Social Media
advanced
Consumption / Aggregation / Analysis / Publishing
Education / Training
advanced
K-12 / University / Learning Management
Finance
intermediate
Crowdfunding / Venture Capital / Services
Travel / Hospitality
intermediate
Vacation Rental / Travel Agency
Healthcare / Medicine
intermediate
Dental / Dermatology / Pediatrics / Pharmacy
Construction / Architecture
intermediate
Architectural Firm / Building Materials
Non-Profit / Government
novice
Food Pantry / Religious Ministry / Forestry
Consumer / Retail
novice
Electronics / Textiles / Novelty
Hardware / Devices
novice
Computer Hardware / Medical Devices

Technical Competencies

Business Tools
advanced
Productivity / Visualization / Presentation
Project / Program Management Tools
advanced
JIRA / Wrike / Asana / Trello / Basecamp
Web Client-Side
advanced
HTML5 / CSS3 / SASS / Javascript
Multimedia Design Tools
intermediate
Web / Print / Animation / Video
Web Server-Side
intermediate
PHP / Ruby / RDBMS / NoSQL / Web Servers
Development Tools
intermediate
Virtualization / IDE / Source Control